Internal session with leadership and key specialists
Goal:
To discuss the Customer Development methodology, synchronize project goals and tasks, agree on constraints, engage the team, share experiences, and form an initial hypothesis pool.
Expert interviews
To expand the range of new opportunities, study best and worst practices, and formulate new hypotheses about customer "pains" and "solutions".
*We conduct 2 interviews with your leaders responsible for product and sales, and 1-2 with external market experts.
In-depth ("customer discovery") interviews
Goal:
Identifying priority "pains" and forming new and testing existing product hypotheses.
Internal processing of results and preparation of the final report
To prepare and structure conclusions and prepare final documents.
*Our team studies respondent answers, compiles frequency analysis matrices, and identifies priority confirmed and refuted hypotheses.
Goal:
Joint session for presenting research results
To discuss the results obtained, answer questions, clarify conclusions, and prepare for the decision on possible next steps.