The large vertically integrated oil company faced a challenge in utilizing ordinary smartphones at their industrial facilities due to strict industrial safety requirements.
- The cost of secure devices that met the safety standards was prohibitively high, posing a financial burden for the company.
- Several critical processes within the company were automated using mobile applications.
Problem:
Employees at the industrial facilities were inefficiently using the automation tools on their smartphones, leading to decreased productivity and potential safety risks.
Moreover, there was no sufficient budget allocated for the purchase of secure devices, which hindered the company's ability to enhance their automation processes.
Solution:
Our Peoplr company took on the challenge and conducted an in-depth Customer Development project.
The project involved interviews with line employees, industrial safety specialists, and IT engineers to gain comprehensive insights into the existing issues and gather requirements for a viable solution.
Results:
- Through the Customer Development project, key requirements were identified for a comprehensive solution that would automate processes effectively within the budget constraints.
- The solution included the implementation of alerting systems, voice interaction capabilities, fixed interactive terminals, and a limited number of dedicated mobile secure devices.
- By focusing on the identified requirements, the Peoplr team devised a cost-effective and secure solution that aligned with the company's specific needs.
- The successful implementation of the solution resulted in significant improvements in employee efficiency and increased safety compliance at the company's industrial facilities.
- The limited number of dedicated mobile secure devices allowed for secure and reliable access to the automation tools, while reducing costs associated with device procurement.
- With the enhanced automation processes, the company experienced a notable increase in productivity and a reduction in potential safety risks.